Terms and Conditions
Effective Date: 01/11/2024
Welcome to Jholaa.in! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
- Business Name: Jholaa.in
- Address: Karaundi, Varanasi, Uttar Pradesh, INDIA
- Contact: +91-87390-91986 | contact@jholaa.com
- Legal Entity Type: Sole Proprietorship
2. Products
Jholaa.in specializes in decorative items, including candles, wall clocks, lamps, artificial flowers, and more. All product descriptions and images are accurate to the best of our ability. However, slight variations may occur due to manufacturing differences.
3. Return and Exchange Policy
- We do not offer returns.
- Exchanges are only accepted for defective products if the following conditions are met:
- A complaint is raised within 48 hours of delivery.
- A valid, uncut product opening video is provided as proof.
- Jholaa.in reserves the right to reject exchange requests that do not meet these criteria.
4. Shipping
- We deliver across India.
- Delivery timelines may vary based on your location and will be communicated at the time of checkout.
- Shipping charges: Free or applicable as mentioned in the product section.
5. Payment
- Accepted payment methods include credit cards, UPI, and cash on delivery.
- Refunds are not provided. Exchanges are available for defective products.
6. User Responsibilities
- No age restrictions for website use.
- Users can create accounts for personalized services.
7. Dispute Resolution
All disputes will be governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts in Varanasi, Uttar Pradesh.
8. Privacy Policy
- We collect user information, including name, email ID, phone number, and address, to process orders and improve services.
- All data is securely stored and will not be shared with any third parties.
For any questions regarding these Terms and Conditions, please contact us at contact@jholaa.com.